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LUME JEWELRY · POLICIES
Returns & Refunds
October 26, 2026
Return and refund information for your order.
Return window
Within 15 calendar days after delivery.
Free returns
First return per order free, up to 5/month.
Starting a return
Email us with your order number.
Damaged or incorrect items
Email us about damaged or incorrect items.
Refunds
Contact us for your refund status.
Questions?
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