Lume ships worldwide, including throughout the United States. Shipping is free. Enter your delivery address at checkout to confirm availability for your destination.

Materials vary by product. Check Details, materials & sizing on the product page for the information available for that piece. Gold-tone and silver-tone describe the finish color; they do not mean solid gold or sterling silver.

Email contact@shoplumejewelry.com or use the Contact page. For help with an order, include your order number so we can identify it.

The payment methods available for your order are shown at checkout. Select an available method there before completing your purchase.

Delivery time varies by product. Please allow up to 14 calendar days. For an update on a specific order, email contact@shoplumejewelry.com with your order number.

Open Track your order and sign in to view your orders. If you cannot find your order or need an update, email contact@shoplumejewelry.com with your order number.

You can request a return within 15 calendar days after delivery. The first return on each order is free, up to five times per month. Email contact@shoplumejewelry.com with your order number to arrange your return.